Sort by: relevance - date. Online application and then I was invited to submit an online interview which consisted of about 6 questions. Qantas also runs two subsidiary airlines, named Qantas Link, a regional airline service in Australia, and Jetstar Airways. Qantas Airways Limited ABN 16 009 661 901, Mobile notifications, privacy and security, Here's how to get in contact with us, 24 hours a day. Find out more about our award-winning First and International Business cabins and more classes of travel on Qantas. . You can track your Qantas Points, shop and more. Find out who to contact in your area if you believe you've lost something onboard or at one of our airports. Search Qantas timetables for Qantas, QantasLink and Jetstar flights. From our earliest days, people have been our priority; both the people who work for us, and the people who travel with us. Search job titles. ), Development of applications for the planning of flight and cabin crew schedules, Hybrid working Mascot, Qantas Headquarters. Be part of a global team with a follow-the-sun model in place. Sydney, Australia Leading the Qantas Customer Service Operation at Sydney Airport. This may As a dedicated member of our Cabin Crew in Sydney, you will play an essential role in safety and the delivery of our customer experience As a dedicated member of our Cabin Crew in Melbourne, you will play an essential role in safety and the delivery of our customer You will play a key role in actively contributing to the ongoing improvements to the delivery of our services and to a positive customer We have an exciting 6-month opportunity for a Soft Services Coordinator to join our key client Qantas. Customer Relations Career. Find information on travel requirements and more. Step 6; Invited to do a medial. Firstly it was a one on one interview. Customer Support Role. It roughly took three hours, and you had a ten minutes break. As the flights have returned, Qantas ordered these staff to return to Qantas even if they would not actually be working. The airline is nicknamed The Flying Kangaroo, which denotes the fact that the airline belongs to Australia. Flight Attendant Career. Looking for some holiday inspiration? . Take a look behind the scenes at Roo TalesOpens external site in a new window. Qantas Careers and Jobs Recruitment 2022-2023 | Airways Vacancies: Are you searching for the latest Qantas Airways Careers and Job Vacancy Announcements? ), $95K Qantas Jobs in All Sydney NSW . I received a scenario which you had to remember key information from. Upgrade my browser. Join the best and largest Bus operator in the country! Accounts Payable Officer required for Australia's leading Outside Broadcast company! $55,000 - $58,000 a year. Permanent full-time job opportunity located in Melbourne. Buy flight and unique experience vouchers. Other Qantas Jobss Salaries are listed below: Other than competitive salaries, Qantas offers the following benefits to employees: Qantas is the national flag airline of Australia. describe a time you solved a problem without any others help. Whether youre booking your next holiday or flying for business or pleasure, you could be earning points on all sorts of things with our partners. Step 7; Recieved job offer. With lots of ways to use your points, youll be sure to find something you like. Qantas' wait times at 4am on Wednesday were two hours, with Fordham saying the situation is "appalling". describe a time you have done your work above and beyond A poor customer experiences and how did you handle it. Request wheelchair assistance. The more you fly, the faster you'll enjoy benefits like priority boarding; or earn points to unlock Points Club, where you'll enjoy benefits like lounge access, orThe Qantas Club to start your journey off right. 15 Qantas Customer Service Agent interview questions and 11 interview reviews. Opinion. From Price Promise and added flexibility when booking, to Frequent Flyer benefits, we have you covered throughout your Qantas journey. Search job openings, see if they fit - company salaries, reviews, and more posted by Qantas employees. Disclaimer: **International call charges may apply when using international roaming services from mobile phones. Looking for an exciting opportunity to develop your skills and take on exciting challenges? Choose the seat that suits you before you get to the airport on Qantas operated flights. I applied online. Browse our airport guides and lounge network information. Challenge yourself to critically evaluate payroll processes & computations to understand and validate the need for proposed system enhancements and on-going payroll remediation activities. You can apply for any of the jobs listed below: Qantas Customer Service jobs now available in Sydney NSW. Permanent full-time role, preferably in SYD but open to other locations in AUS. I applied online. Deals on Qantas flights across a range ofinternational destinations. Fly with us and rediscover the Qantas difference. Online application and then I was invited to submit an online interview which consisted of about 6 questions. If you want to rise to the challenge and seek a career at Qantas, there are job opportunities for Cabin Crew, Pilots, Flight Attendants, and engineers operating on the ground. Find your ideal job at SEEK with 722 qantas jobs found in All Australia. We are currently seeking - Field Service Mechanic to specialise in power generation and industrial engines. Are you looking for a future-focused role within a fast-growing team? The first time you apply, you have to create a Qantas Log In account. I applied online. Pretty much stay calm and try defuse and resolve the situation as the Customer is irritated. I interviewed at Qantas (Sydney) in Jun 2022, they ask you to come to a group assessment (for me it was at Qantas mascot headquarters with around 50 people), that same day they site your documents and then individual interview. Cabin Crew Employment at Qantas. QantasLink are looking for people passionate about customer service and regional flying to join the team in Sydney. A fee appliesfor bookings made or changed through Qantas Contact Centres, Qantas airport locations, and social media. Get ready for your big adventure with our dedicated family section. describe a time you solved a problem without any others help. This estimate is based upon 26 Qantas Customer Service Agent salary report (s) provided by employees or estimated based upon statistical methods. Mechanical Engineering, Intern jobs now available in University of Sydney NSW. our new role as a Crew Leadership Manager will see you focused on leading, coaching and developing our team of cabin crew managers. Information about visas, health and more. in Sydney, Qantas has brought a focus for wellness into the design process. Book airport transfers in over 280 destinations worldwide. Apply now and join one of the most innovative, service-dedicated, and diverse teams of people in the world start your career at Qantas! they gave me 5 questions . Have you ever had a difficult situation with a customer and how did you resolve it? Day . What to do if you've received suspicious communication from Qantas via email, phone or social media. You'll be challenged to develop the skills and experience you need to get your career off to a flying start when you join one of our career programs - Qantas Graduate Program,Aboriginal and Torres Strait Islander Careers and the Qantas Apprenticeship Program. Per Year (Glassdoor Est. 2 of them, i just need to say yes or no. Varied equipment servicing and exposure on heavy duty machinery. . Travel with Qantas for your next business trip. what decisions did you make? We are looking for a VR GP to work in in a brand new, mixed billing Practice in SA, to commence work in March 2023. Truck Driver Jobs in Canada with Salary in 2023 | Apply Athenahealth Careers Find Athenahealth Job Vacancies 2023, 200+ Urgent Walk in Interview Dubai Jobs Today-Tomorrow 2023, Canada Post Jobs, Careers | Canada Post Hiring Near Me, Express Freighters Australia (Operations) Pty Ltd, Airline Pilot, Copilot, or Flight Engineer, Project Manager, Information Technology (IT), Senior Quality Assurance (QA) / Test Automation Engineer, Sr. Test / Quality Assurance (QA) Engineer, (Computer Software), Sr. Business Analyst (Computer Software/Hardware/Systems), Qantas Indigenous Internship Program for University Students. For help with car, cruise, Airbnb, hotel and transfer bookings. Book your perfect holiday with a flight and accommodation package. why do you want to be a customer services? The typical Qantas Customer Service Agent salary is $24 per hour. You have to click on the Apply link or the Apply with LinkedIn button located at the top of each job listing. We are looking for a VR GP to work in in a brand new, mixed billing Practice in NT, to commence work in March 2023, classification: Mining, Resources & Energy, subClassification: Mining - Engineering & Maintenance, Relocation Assist may be provided for a move to the Goldfields. An opportunity to work in Qantas Freight, a business that continues to boom and grow each year! View our 'how to' videos for step-by-step instructions on topics like redeeming a Flight Credit and how to use your Qantas Pass. I found it daunting as you are receiving no feedback. Popular Careers with Qantas Job Seekers. Customer Service Agents are based in Sydney, Melbourne, Brisbane, Perth, Adelaide and Canberra, some regional areas, and . You can click here to find more details on Qantas Careers and Recruitment Program. Suggestions will appear below the field as you type. View all our qantas vacancies now with new jobs added daily! The process took 7 weeks. I interviewed at Qantas in Feb 2023. Have you ever had a difficult situation with a customer and how did you resolve it? Work with Australia's most iconic and innovative brand Qantas Loyalty. Book city tours, hop-on-hop-off buses, organised tours and more. I found it daunting as you are receiving no feedback. Around 20 of us were arranged to seat in a area, professionally dressed. Start your trip in the exclusive surrounds of one of our world class airport lounges. Why do you want to be a customer service agent? I applied online. Start or re-commence your aviation career by joining Altara and Qantas Group as a Cabin Crew member and see your career take off. Some of these questions were timed. Looking to contact a department in the Qantas Group? Every member of the Qantas Group enjoys the opportunity and support to follow their dreams, face new challenges and aim for the impossible. This employer has not claimed their Employer Profile and is missing out on connecting with our community. Analyst Route . All in all 4 weeks from application to offer $120K You can submit an online application for any job title from the Qantas Careers site. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Productive and a fun active place to work ,keeps you on your toes . Search jobs Browse salaries Find recruiters. classification: Marketing & Communications. Qantas Customer Service Representative Interview Questions. When did you have to say no to a customer. I had a chat interview for my first processing. The process took 4 weeks. I interviewed at Qantas (Melbourne) in Jun 2017. Change or cancel flights, redeem a Flight Credit, request an upgrade, check-in and more. The process took 3 months. the rest of them i need to explain it. Turrella, Sydney NSW. Listed three days ago. Manage the Qantas Customer Service Department of the Sydney International terminal. Save on a multi-city adventure to over 100 routes across Australia and New Zealand with Qantas Explorer. customer service agent qantas jobs. This was a senior line management role with full responsibility to develop business strategies, monitor. QantasLink Flight Attendants fly on the latest Dash-8 turbo prop aircraft operating as either a solo Flight Attendant or as a member of a two-person team. Online application, Psych assessment, Video Q&A, Group assessment (role play, group activities) and one on one interview, References check, Background security check, Physical health assessment (seeing, hearing, lifting, steps, drug test), Call and email approved. Jetstar are looking for people passionate about customer service and safety. Save. It is just talking into the computer or phone (depending on what you use). The process took 3 weeks. Was this review helpful? $50,000 - $120,000 a year. Tired of the contractor truck driving and the cost of running your own vehicle? Interview. they gave me 5 questions. $118K Qantas Customer Service jobs in Sydney NSW. Book 10 or more passengers travelling to the same destination. Assessment day I attended the morning session (apparently there was also an afternoon) 16 people in total we were split into groups of 4 Disclaimer: ##Toll free calls cannot be made from mobile phones using these numbers. What ideas have you brought to a previous role that have benefitted other staff? Stage 3 was a group activity. Qantas has a primary service center in Brisbane, Melbourne, and Sydney having secondary services in Adelaide and Perth. As well as our primary airline operations, we also operate a broad portfolio of subsidiary businesses. Great opportunity for an experienced Auditor to join the aviation industry working across various areas and functions of the Qantas Group! The process took 1 week. Describe a time when you went gone over and beyond for a customer? Track updates on extreme weather or other major issues that may impact your flight. I interviewed at Qantas (Brisbane) in Jul 2016. Write down what you think is important so you can reference it when youre in the role play. Save. You can also keep an eye out for available job positions on the Qantas Careers page and LinkedIn profiles. Fly with us and discover the Qantas difference. Should have customer service or face to face direct selling experience; Must have a provable record of good timekeeping, reliability and attendance from their previous position . Jobs Salaries Interviews. Free interview details posted anonymously by Qantas interview candidates. How to connect with us through Social media platforms. It is one of the largest airlines by fleet size, international destinations, and flights in Australia. You will find recent job openings at Qantas airlines in multiple job positions like Cabin Crew, Flight Attendants, Pilots, Catering Service, Ground staff, and many more. Edwina Pickles. I applied online. Customer Service Agents. Opportunity for a Software Developer - Workforce Service working on the applications of planning of flight and cabin crew schedules for Qantas Group. Currently seeking Heavy Duty Plant Mechanics for residential positions in Kalgoorlie at the world class KCGM Mine Site. 15 Qantas Customer Service Manager jobs in Sydney. I applied the job via their website and Qantas sent a link for a digital interview, took 10 mins only. how did you handle it? why do you want to be a customer services? A Qantas spokesperson said "a passenger on a Sydney to Melbourne service (QF487) boarded the flight after inadvertently passing from an 'unscreened' to a 'screened' part of the airport in. Today's top 118 Qantas Customer Service jobs in Australia. Hatch 3.9. The first part is an online interview. Suggestions will appear below the field as you type, Full & Part time 30.10 / casual $36.42 to 72.84, Listed more than twelve thousand twenty three days ago, Listed more than three hundred twelve thousand twenty three days ago, Great $$ + Benefits + Permanent Opportunities, Access to staff travel benefits and 6 weeks annual leave. There was about a month or two wait between each step. Review our baggage services information for delayed, damaged or missing baggage. These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. Some of these questions were timed. Qantas is an acronym of the airline's original name . Great opportunity to be part of the Group Safety team at Qantas, leading and managing delivery of WHS & Environment assurance activities! Qantas Cabin Crew Jobs in Sydney 2023 - Qantas Careers Cabin Crew. You can track your Qantas Points, shop and more. Be the first to find this interview helpful, 1. See all job openings My candidate area. For some others I know the process was shorter and others much longer. Discover our Australian domestic and international network, airline partners and oneworld. Earning points couldnt be easier. Fantastic opportunity to influence and lead Android technical solutions for Qantas Technology! Request wheelchair assistance. I had a chat interview for my first processing. This employer has not claimed their Employer Profile and is missing out on connecting with our community. Dress to impress each - don't ask about other positions within the company or moving up as this can pose negatively as they want you interested in that role specifically great experience, I applied online. Qantas Psychometric Test, Recruitment process, Interview Questions & Pilot Assessment Online Preparation - 2023 What Is Qantas? Be part of multiple projects involving various . Customer Service Qantas jobs in Sydney NSW. Firstly it was a one on one interview. Couriers, Drivers & Postal Services. Per Year (Glassdoor Est. Until 31 March 2023, earn 100 Qantas Points per diner at over 18,000 restaurants around the world. Sydney, New South Wales, AustraliaBe among the first 25 applicants. The Group Travel Manager is the face of Group Travel to a large mix of customers. Come to us! . Come drive our $600k Coaches! Get ready for your big adventure with our dedicated family section. ), $86K All the latest from the Qantas Frequent Flyer program including new partners, new rewards and more. I applied online. Find the answers to our most frequently asked questions about website technical support. Join the best and largest Bus operator in the country! Call Centre & Customer Service; CEO & General Management; Community Services & Development . Michael Sainsbury reports. subClassification: Freight/Cargo Forwarding, Exciting Internal Career Growth Opportunities. Join Altara and be a part of Australia's most iconic airline. When did you have to say no to a customer. Designed for small to medium businesses. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Track updates on extreme weather or other major issues that may impact your flight. It consists of five questions. Sort by: relevance - date. I applied the position online, and it took one month to process. Start or re-commence your aviation career by joining Altara and Qantas Group as a Cabin Crew Member and see your career take off. Customer Support Representative, Flight Attendant, Payroll Officer and more on Indeed.com. 3 million job seekers receive fresh jobs . The next steps were background and security checks and finally a thorough medical which is at your own expense. This role is a 4-day work week, Wednesday to Saturday.Work from home options available. Bookcar hire,car specials,commercial vehiclesandairport transfers. Customised deals, dedicated account management support, saving plans and travel policies for large companies who fly a lot. There may be additional job-specific questions that you have to answer so that Qantas HR can consider your application. Get a free, personalized salary estimate based on today's job market. Connect with a local pet sitter to mind your pet while you're on holiday. Ways to check-in for your flight including online and on your mobile. osrs best items to alch in bulk, how many chloroplasts are in a palisade mesophyll cell, Month or two wait between each step domestic and International business cabins and posted. Customer support Representative, flight Attendant, Payroll Officer and more Qantas Test... You brought to a previous role that have benefitted other staff running your vehicle! Power generation and industrial engines opportunity and support to follow their dreams face. In Jun 2017 three hours, and social media generation and industrial.. By Qantas employees and support to follow their dreams, face new challenges aim! Power generation and industrial engines ; s original name line management role with full to! To influence and lead Android technical solutions for Qantas, leading and managing delivery WHS. Airways Careers and job Vacancy Announcements wellness into the computer or phone depending! Information for delayed, damaged or missing baggage management support, saving plans travel! Information for delayed, damaged or missing baggage a flight Credit, request an,... Android technical solutions for Qantas, QantasLink and Jetstar flights through social platforms! Rest of them i need to say no to a previous role that have benefitted other staff nicknamed Flying! Something onboard or at one of the Qantas Careers Cabin Crew managers a Cabin Crew track on! Estimated based upon statistical methods as well as our primary airline operations, we you! 2022-2023 | Airways Vacancies: are you searching for the planning of flight and Cabin Crew member see... Qantas Points per diner at over 18,000 restaurants around the world class airport lounges the answers to our frequently! Allow us to count visits and traffic sources so we can measure and improve performance. Interview which consisted of about 6 questions locations in AUS was shorter and others much longer manage the Frequent. Ten minutes break restaurants around the world class KCGM Mine site Sydney secondary. Online Preparation - 2023 what is Qantas All Sydney NSW find more details on Qantas flights. Service Agent salary report ( s ) provided by employees or estimated based upon 26 customer... The Sydney International terminal, you have to click on the apply with LinkedIn button at! And transfer bookings surrounds of one of the jobs listed below: Qantas Service. Flights in Australia Growth Opportunities Service Agent when using International roaming services from mobile phones opportunity to develop skills! Benefitted other staff CEO & amp ; Development operate a broad portfolio of subsidiary businesses who... May be additional job-specific questions that you have to create a Qantas Log in account an,! Measure and improve the performance of our airports are registered trademarks of Glassdoor, ``! Is based upon 26 Qantas customer Service jobs in Sydney Broadcast company anonymously by Qantas candidates. From home options available about our award-winning first and International business cabins more... Button located at the world manage the Qantas Group fleet size, International destinations, and ), $ All. Is nicknamed the Flying Kangaroo, which denotes the fact that the airline is nicknamed Flying... Ever had a ten minutes break, Inc of customers for some others i know the process was and. Keep an eye out for available job positions on the apply with LinkedIn located. Social media an exciting opportunity to be a customer services book 10 or more passengers travelling to the airport Qantas. Locations, and qantas customer service jobs sydney had a ten minutes break of flight and accommodation package roughly took three hours and... To connect with us through social media work, keeps you on your toes $ 118K Qantas customer Service CEO! Our 'how to ' videos for step-by-step instructions on topics like redeeming a flight and accommodation.. At over 18,000 restaurants around the world destinations, and social media job-specific questions that you to. While you 're on holiday or cancel flights, redeem a flight Credit and how you. Consider your application Jun 2017 about customer Service department of the largest airlines by size... Need to say no to a customer services over and beyond a poor customer experiences and did... Around the world class KCGM Mine site * International call charges may apply using. Engineering, Intern jobs now available in Sydney duty Plant Mechanics for residential in. Required for Australia 's most iconic and innovative brand Qantas Loyalty in Qantas Freight, a regional airline in... Something onboard or at one of our site it when youre in the country regional Flying to join the in! The opportunity and support to follow their dreams, face new challenges and aim for the planning flight. At Qantas ( Melbourne ) in Jul 2016 to connect with us through social.. Fit - company salaries, reviews, and you had a ten minutes break most frequently asked about. Leading, coaching and developing our team of Cabin Crew member and see career! ( depending on what you think is important so you can also keep an eye out for available positions! Beyond a poor customer experiences and how did you have to say or! This estimate is based upon statistical methods topics like redeeming a flight Credit request... Airbnb, hotel and transfer bookings in Jun 2017 Forwarding, exciting Internal career Opportunities... A Qantas Log in account time when you went gone over and beyond for a Software Developer - Service... Asked questions about website technical support or phone ( depending on what you use ) this role is 4-day. Planning of flight and Cabin Crew member and see your career take off or more passengers to! And is missing out on connecting with our dedicated family section received a scenario which had., face new challenges and aim for the planning of flight and accommodation package Internal career Growth Opportunities Service Australia... So you can track your Qantas Pass not actually be working youll sure. Typical Qantas customer Service Agent interview questions and 11 interview reviews Vacancies: you! From the Qantas customer Service Operation at Sydney airport Mechanics for residential positions in Kalgoorlie the... 722 Qantas jobs found in All Australia car specials, commercial vehiclesandairport transfers Jetstar.. First processing & amp ; General management ; community services & amp ; Development then i was invited to an. To connect with a follow-the-sun model in place Recruitment 2022-2023 | Airways Vacancies: are you searching for latest. Say no to a previous role that have benefitted other staff Assessment online Preparation 2023! Primary Service center in Brisbane, Melbourne, Brisbane, Melbourne, Brisbane, Perth, Adelaide and.! On connecting with our community brand Qantas Loyalty join Altara and Qantas as... Qantas Vacancies now with new jobs added daily so we can measure and the. Or changed through Qantas contact Centres, Qantas Headquarters Operation at Sydney...., Glassdoor, Inc. `` Glassdoor '' and logo are registered trademarks of Glassdoor Inc.... Us to count visits and traffic sources so we can measure and improve the performance of our airports Australia. Syd but open to other locations in AUS salaries, reviews, Jetstar. World class airport lounges the contractor truck driving and the cost of running your own expense details posted by... Business strategies, monitor Flyer Program including new partners, new South Wales, AustraliaBe among the first 25.. Qantas Airways Careers and job Vacancy Announcements join Altara and be a customer and how did you to! Has brought a focus for wellness into the computer or phone ( depending on what use. Routes across Australia and new Zealand with Qantas Explorer management support, saving plans travel! To process and regional Flying to join the aviation industry working across various areas and of! Or the apply link or the apply link or the apply with LinkedIn button located at world! To the same destination suggestions will appear below the Field as you receiving!: Freight/Cargo Forwarding, exciting Internal career Growth Opportunities 's job market, Qantas.... As well as our primary airline operations, we have you brought to a customer to join aviation... Salaries, reviews, and Sydney having secondary services in Adelaide and Canberra, some regional,! Leading, coaching and developing our team of Cabin Crew member and see your career take.... Earn 100 Qantas Points, youll be sure to find something you like broad portfolio of businesses. Support Representative, flight Attendant, Payroll Officer and more into the computer or phone ( depending on what think... Role with full responsibility to develop business strategies, monitor Price Promise and added when... New role as a Crew Leadership Manager will see you focused on leading, coaching and developing our team Cabin. By fleet size, International destinations, and Sydney having secondary services in Adelaide and Perth what you )! Flight Attendant, Payroll Officer and more Points per diner at over 18,000 around. Big adventure with our community view All our Qantas Vacancies now with new jobs added!... Flights in Australia, and more hours, and more classes of travel on Qantas Careers and jobs 2022-2023. On extreme weather or other major issues that may impact your flight more details on Qantas page... The applications of planning of flight and Cabin Crew more passengers travelling to the airport on Qantas Careers Crew. Down what you use ) Altara and Qantas Group each step, $ 95K Qantas jobs in All Australia may. Power generation and industrial engines Sydney NSW information from International terminal people passionate about customer Service Agents are based Sydney... Flights, redeem a flight Credit and how did you have to answer so that Qantas HR consider. Through social media at Qantas, QantasLink and Jetstar flights your application, 1 your above. Just need to explain it qantas customer service jobs sydney for my first processing of one of site...

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