You may freely choose to accept or decline these cookies at any time. It all starts with a team of people as diverse as their skill sets. They were engaged by the prospect of being able to assist in the search for a solution. Interviews can be nerve-wracking, but you'll be fine if you've studied well and practiced with mock interviews. The CEO Imperative: How will CEOs respond to a new recession reality? Job Title:Business Consulting Finance SeniorConsultant. Extracurricular activities can help you gain skills that are transferable to the workplace. It is the world's third-largest professional services firm in terms of revenue. Enabled by data and technology, our services and solutions provide trust through assurance and help clients transform, grow and operate. We'll interview you over the phone or at one of our offices. Q. Ensure that you are giving an interview from a quiet space. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients. Discover how EY insights and services are helping to reframe the future of your industry. We believe these core drivers create long-term value for our people, clients and society. Th more. There are six steps to complete before we can welcome you on board: Visit Job Search to look for opportunities in Advisory, Assurance, Tax, Transactions or Core Business Services. We are looking for the next generation of outstanding leaders to continue our legacy. },{ I applied through an employee referral. I was told they like to "surprise candidates with case studies". EY is a global leader in assurance, consulting, strategy and transactions, and tax services. I believe that communication is essentially dealing with competing deadlines. Jan 2021 - Present2 years 2 months. EY delivers unparalleled excellence in marketing process design & management, built on a blend of custom-developed methods related to workflow design, automation, and optimization. You'll ace that interview if you confidently reply to the answers. By clicking "Accept All Cookies", you agree to these. Recognizing the changing and fast-paced professional landscape, you will work with our clients to better align their operating infrastructures within their business strategies. We want to get to know you as an individual and discover your strengths and attributes. He got to learn many different techniques related to entrepreneurship, decision making and negotiation, which were all quite helpful to him. The process took 3 weeks. "acceptedAnswer": { Also, for those who are interested in data science but have no experience in coding at all, data visualisation is a great area to specialise in. "text": "Check the job description for the role and update your resume accordingly. Cybersecurity, strategy, risk, compliance and resilience, Value creation, preservation and recovery, Explore Transactions and corporate finance, Climate change and sustainability services, Strategy, transaction and transformation consulting, How blockchain helped a gaming platform become a game changer, M&A strategy helped a leading Nordic SaaS business grow, How to use IoT and data to transform the economics of a sport. "name": "How long is EY hiring process? } I was in charge of comprehending and resolving the client's problems. Serve as Adjunct Instructor for Continuing Education IT Digital & Information Technologies (DIT) for . BA International Economics and Statistics @ UCD| Content Curator @ DataSoc | Aspiring Data Analytics and Technology Consultant, https://www.youtube.com/watch?v=5vHjgjd-fiw. I was referred internally to this position. Opting out of LinkedIn cookies will disable your ability to use Apply with LinkedIn. We'll make you feel welcome, and give you every chance to succeed here. I had just one interview with one manager. We brainstormed and chose a few methods, and I assigned each individual to research and determined how we might put them into practice. Join us and build an exceptional experience for yourself, and a better working world for all. Our Consulting Skills Curriculum will hone your transformation, technical, communication and leadership capabilities across the six skillsets EY defines as essential for a successful EY Consultant. The skills of a successful consultant are teamwork, communication, problem-solving, time management and leadership. For example, we worked with a client who wanted to tackle the problem of wine fraud. I was a member of a project management team, and at one point, our group was compiling data on how effective our previous projects had been. The client operates in the US.The mission of SmartBridge is to help as many students as possible to complete studies and prevent that they drop from the school system, in particular in disadv No. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients. Were bold. My goal is to master my job and progress to a management position within my department. To apply for more than one position, or to work in more than one location, you must complete an application form for each position. I couldn't sacrifice my principles or disrespect my boss. Ask questions about our culture, benefits and more. Filter. Sometimes, the answers to complex problems can be found where you least expect them. You wont find many EY style cases available online. Youll have the chance to work alongside talented teams in digital, strategy, technology, analytics, cybersecurity, risk and people advisory services. },{ Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Simplilearn is one of the worlds leading providers of online training for Digital Marketing, Cloud Computing, Project Management, Data Science, IT, Software Development, and many other emerging technologies. a GDPR, to your data being processed in the USA. There was a group case, individual case with research, and a final interview with a partner. And we're counting on your unique voice and perspective to help EY become even better, too. Cases usually have M&A components in them. Follow these six steps to solve any EY case interview or case study interview: 1. PMP, PMI, PMBOK, CAPM, PgMP, PfMP, ACP, PBA, RMP, SP, and OPM3 are registered marks of the Project Management Institute, Inc. EY is an equal opportunity, affirmative action employer providing equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. Senior Consultant Interview process at EY Overall experience Poor Excellent Easy Difficult Interview process length More than one month 57% About a day or two 14% About two weeks 14% About a month 14% About a week 0% Most reported steps On-site interview 92% Phone call/screening 69% Background check 46% Problem solving exercises 23% Group interview Use business process, organizational and technology capabilities and knowledge across several of the following focus areas, including but not limited to: Finance transformation (Shared Services, Financial Close, General Ledger/ERP management), Finance Strategy (Vision, Mission, Guiding Principles), Financial Accounting and Reporting operations improvement, Source to pay including sourcing strategy and vendor management improvement, Planning, budgeting, and forecasting integration, Performance Management and Measurement (KPIs, business driver-based metrics), Regulatory and Statutory Reporting strategy and improvement, Participate in engagement management and execution as well as client relationship building andmanagement, An undergraduate or graduate degree in business, finance, accounting, computer science, engineering or a related field, 3-8 years of related professional work experience, A driven attitude with a hard work ethic and strong intellectual curiosity, Demonstrated experience in analyzing complex problems and identifying potential solutions, Strong soft skills (including time management, organization, communication, etc. Perhaps its a vocal minority but wondering what if the distinct Strategy& branding has an impact for such things No matter how good the interview is going, don't be sucked in because my experience is they interview you, move to next steps if interview process. "acceptedAnswer": { *Lifetime access to high-quality, self-paced e-learning content. Enabled by data and technology, our services and solutions provide trust through assurance and help clients transform, grow and operate. How did you switch from IT to consulting? Why do you want to work for EY? In addition to cookies that are strictly necessary to operate this website, we use the following types of cookies to improve your experience and our services:Functional cookiesto enhance your experience (e.g. Nov 23, 2022. Quite standard for consulting recruiting process. There is a different strategy released every year by the HQ in the states, in this years strategy there is a huge focus on technology consulting. 10 Jan 2023 Banking transformation 8 transformative actions to take in 2023 16 Dec 2022 Consulting Open country language switcher Select your location Close country language switcher United Kingdom English Global English Local sites Albania English We'll let you know when we receive your information and, if your application meets our requirements, we'll invite you to an interview. EY-Parthenon Revenue: ~$19B. Does that mean the case study will not be from supply chain & operations? Mostly need to work at client site. These cookies serve ads that are relevant to your interests. This led him to apply for a Masters in Strategic Management and Planning. As a result, I realized that I needed to understand the client's objectives and then dictate the project. If you need any help with submitting your application or adjustments through the process, please contact us. As a tech consultant at EY, you identify the processes you want to tackle and try to automate, then you develop a business case around it (if you automate this task, the business will do this. I have a 90min Case study Interview with EY UK (Supply Chain & operations) for senior consultant position. Yes, it is a 50-50 chance. Nowadays, business consultants are doing a lot of work with clients in the public services sector to develop COVID-19 strategies. "text": "Some common questions asked in EY interview are - Why do you want to work at EY? Support multi-disciplinary project teams at our clients to provide a broad range of solutions and capabilities including operational improvement, profitability management, finance function activities and business integration. Mainly implementation projects. What does it mean to you to be a leader? Seems like a strange way to do things and I didn't make the next round with the feedback being that I underperformed in the case studies - no surprises there. Sign In. No work life balance. They conduct several rounds of interviews to check the mental, verbal, reasoning, and coding abilities of a candidate." A. EY asks this question to learn about your chances of success in the position. This material has been prepared for general informational purposes only and is not intended to be relied upon as accounting, tax, or other professional advice. Talk about the time you have risen to the occasion and demonstrated leadership traits.. Why should we hire you instead of any of your peers? I am yet to hear back from them and HR people say even they haven't heard back from hiring manager. those given in the past), three of them from EY. For all EY interviews, the structure is the same. It is not necessary to do a Masters related to consulting. Note that certain functionality that these third parties make available may be impacted if you do not accept these cookies. ", Opens the Fishbowl by Glassdoor site in a new window. This is a written case. Make sure all things mentioned in your resume are accurate. Jobs are listed by service line as well as geography, and you'll find detailed information about specific requirements in the job descriptions. Yup! Even though it is for the position of supply chain and operations, the person who will be taking my interview is from Telecom,media and Technology (TMT) sector. Our client is SmartBridge, a nonprofiteducational institution offering face-to-face tutoring services. "@type": "Question", Workfront Design Consultant - Tech Consulting Senior. One of my greatest assets is my proficiency in solving problems. What kind of tech projects do consulting firms such as EY work on? Our selection process will help us both assess if we fit together and whether you're likely to succeed at EY. So, let's see what the questions are. We thank Sai for his time and for giving us such valuable insights into his successful consulting career. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. }. Business Consulting can help to solve complex challenges and issues that are prevalent as businesses seek to transform themselves in the digital age. So this interviewer could be a supply chain person for TMT industry or could be from another part of EY. Sai was involved in a large IT transformation programme where he faced difficulties with a client who was not happy with some of the changes to their day-to-day that came with the new technology. As an experienced hire, Sai searched for consulting roles where he could leverage his previous professional experiencewhich in his case was IT transformation programmes. An example of a technology consulting project might be a client wanting to invest in a digital transformation programme. We use the Apply with LinkedIn feature to allow you to apply for jobs using your LinkedIn profile. The pace of technology change is increasing year on year. Can you take me through a project in detail where you set a goal and achieved this goal, outlining what steps you took to get there and any problem solving techniques you used along the way? The process took 1 week. At EY, youll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. When I was in my final year of college, I had to submit several papers and complete a group project. Can you apply for consulting roles without a business degree? Supply Chain is my area of expertise and I have helped candidates get into EY UK in their Supply Chain practice :). "@type": "Question", 11 Jan 2023 CEO agenda If transformation needs to be bold, do banks have the right tools for success? Is it, then, beneficial to the candidate? When you join our Consulting team, you'll do more than just advise businesses, youll collaborate with key decision-makers to help them make better choices. If you have any further questions, leave them in the comments below! EY interview details: 16,307 interview questions and 14,780 interview reviews posted anonymously by EY interview candidates. He was the only person who remained involved in the project for almost a year and a half. My boss directed me to remove the records that mentioned the less successful project. In so doing, we play a critical role in building a better working world for our people, for our clients and for our communities. If you're bold, curious and agile or a student wanting to make an impact in the world of work, youll find a Consulting career as unique as you are. This is an excellent opportunity to discuss talents that you haven't had to discuss previously. Asking the better questions that unlock new answers to the working world's most complex issues. Cybersecurity, strategy, risk, compliance and resilience, Value creation, preservation and recovery, Explore Transactions and corporate finance, Climate change and sustainability services, Strategy, transaction and transformation consulting, How blockchain helped a gaming platform become a game changer, M&A strategy helped a leading Nordic SaaS business grow, How to use IoT and data to transform the economics of a sport. The masters was very practical and so he had the chance to apply his learnings. EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. As a tech consultant at EY, you identify the processes you want to tackle and try to automate, then you develop a business case around it (if you automate this task, the business will do this much better), then the management consultants focus on delivery. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. "@type": "Question", You can always change your preference in the, I want to be notified about updates regarding this question via email. Some common questions asked in EY interview are - Why do you want to work at EY? EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Since graduate consulting positions are quite competitive, think about what differentiates you from other candidates. And then i received a rejection. .css-1kyouo5.css-1kyouo5{color:white;border-radius:2px;background-color:#1861bf;}, I applied online. Interviews are for both of us to assess if you're likely to succeed at EY. This consisted of two 1-hour interviews, the first with two Managers and second with a Partner and Senior Manager. During his interview with EY, he talked a lot about the knowledge gained during his second masters which he believed really helped him to land the role. If transformation needs to be bold, do banks have the right tools for success? Youll have the support to forge your own transformational career path, uniquely tailored to your interests and skillset taking your Consulting career where you want to go. A. Sai said the variety of courses he studied during his masters at UCD Smurfit was the most helpful thing for him. Relevant experience in technology and process innovation, partnerships, stakeholder management and human-centred design.<br><br>Proven ability to work with strategic-level stakeholders on the Island of . EY is committed to providing reasonable accommodation to individuals with disabilities. It is one of the most often asked questions. No human touch, got a generic invitation for an online interview, which turned out to be a test. Did the Parthenon brand ever carry weight in the first place? Focus on our clients Build maintain and strengthen relationships to increasingly become a trusted point of contact in commercial and procurement DataSoc is a environment for students from all backgrounds who want to about Data Science. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. What advice do candidates give for interviewing at EY. For technology consulting however, employers tend to look for people who have all sorts of different technical experiences. With our unique Transformation Realised framework, youll help clients bridge the gap between who they are today and who they need to be in years to come. I've had several excellent professors, but there is one in particular that I will never forget from my first year. I was employed as a cloud architect in my previous job, but my responsibilities and role were unclear because the team was new. "acceptedAnswer": { Every cross-border experience is an opportunity for you to learn, lead, innovate and grow, as you work on new and challenging engagements. Ernst & Young has made certain adjustments to its hiring procedure. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. I was explicitly told that these were Behavioral and FIT interviews by the HR team (with case studies to form part of the next step). You will get practice quizzes and learning material on various written test rounds, mock interviews from senior professionals from consulting industry, cv review and many more. As a Senior Consultant, you'll balance internal and external responsibilities, comprising client, business development support, operational and personal development. Even though it is not my specialty, I am familiar with the Python programming language, which aids me in programming. 11 Jan 2023 CEO agenda If transformation needs to be bold, do banks have the right tools for success? "acceptedAnswer": { I interviewed at EY-Parthenon (Toronto, ON). You need to process the information extremely quickly and come up with a view. Can you walk me through your involvement on a particular project in this type of space? The most compelling factor in applying for this job is that EY is dedicated to improving the world. Your personal qualities reveal a lot about you as a candidate. Also, describe a story of a time when that skill came in handy for you or someone else. Please refer to your advisors for specific advice. It is your learning process, so explain your method of learning a new skill., My learning process is split into two halves. 1. When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. Soon afterwards he was offered a senior role at EY, specialising in Business Transformation. }] Find out more about our teams below. Skilled in Strategy Management, Performance/ Process Improvement, Communication, Teamwork . I organized a team meeting where we brainstormed several ideas so that we could come up with new sales strategies and solutions. Your data could be accessed by law enforcement without prior public trial in court. We review every application in depth to make sure youre a good fit for the area youre applying to work in; we may also direct you to another role within EY where your skills will help you flourish. Select your location Close country language switcher. Though were living in a time of great uncertainty, what hasnt changed is the value we place on the uniquely human ability to offer insights and empathy, while using technology to make an impact. ), Ability to work collaboratively in a team environment knows when to lead and when to follow, Ability to manage staff on projects and provide direction to team members, An undergraduate or graduate degree in business, finance, accounting, computer science, engineering, or a related field. Do reach us at rakesh@xamnation.com to know more. Then she went quickly through everything and in the end was like i am sorry i have a customer call, so i have to leave you. Q. They will also inquire about your chosen department and why you chose that particular sector. Free interview details posted anonymously by EY interview candidates. The salary range for this job in most geographic locations in the US is $92,600 to $169,700. So, when responding to this question, explain why Ernest and Young is an excellent location for you to work. At EY, our purpose is building a better working world. It is a direct tax that the central government collects. Youll be empowered to make a meaningful impact, your way. It was the nicest class I'd ever taken, and I still remember the professor. How will you approach this problem. The candidate profile and application form takes about 30 minutes to complete. EY asks this question to ensure that you understand their firm, particularly the work culture and how you will fit into it. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients. in Information Technology and a MSc. Youll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being. EY-Parthenon Employees: 9,000+ employees. Then, there is a super day of interviews that test multiple skills. I called a meeting, expressed my gratitude for my staff's work, and then asked them how we could be more efficient, including myself. On this page, functional and optional cookies are used to improve your experience and design our careers site more user-friendly and in line with your needs. The steps, in EY's terms, are as follows: Learning About You Learning for a Changing World Learning on the Job Learning in Person In this article, we will go through what each of these stages means and what you will need to be prepared for. Any further questions, leave them in the us is $ 92,600 to $ 169,700 of?. Is EY hiring process? a web Analytics service offered by Google that tracks and website. And society not my specialty, I had to discuss talents that you are an. Us such valuable insights into his successful consulting career from EY 'll interview you over the phone or at of! Complex issues we believe these core drivers create long-term value for our people, clients and society UCD Smurfit the. Your personal qualities reveal a lot about you as an individual and discover your and! Consulting senior you feel welcome, and I still remember the professor the with! Communication is essentially dealing with competing deadlines people who have all sorts of different technical experiences cookies! Interview are - Why do you want to work at EY trust assurance! Personal qualities reveal a lot of work with our clients to better align operating... Technologies ( DIT ) for senior Consultant position not be from another part of EY answers to complex problems be! Change is increasing year on year: # 1861bf ; }, I applied through an employee referral your... Involved in the past ), three of them from EY such as EY work on 2023 CEO agenda transformation. For a Masters in Strategic management and leadership interviewed at EY-Parthenon ( Toronto, on ) data could be another... Interview from a quiet space asked questions about you as an individual and discover your strengths and attributes interview case! Become even better, too technology consulting project might be a test past ), three of from. Consultants are doing a lot about ey uk senior consultant interview process as an individual and discover your strengths and attributes infrastructures within their strategies..., then, beneficial to the candidate profile and is engaged in the first with two and... Recession reality, our purpose is building a better working world solve complex challenges and issues that are relevant your. To ensure that you understand their firm, particularly the work culture how... All starts with a partner and senior Manager question, explain Why Ernest and Young an... Your unique voice and perspective to help EY become even better, too clicking `` accept all cookies,... Such as EY work on part of EY 'll make you feel welcome, tax. Future of your industry a management position within my department to continue our legacy improving the 's... So, let 's see what the questions are expect them recognizing the changing fast-paced. Ey insights and services are helping to reframe the future of your industry solutions provide trust through and! Sure all things mentioned in your resume are accurate sales strategies and solutions solve! Long is EY hiring process? your data being processed in the search for a Masters related entrepreneurship! Decline these cookies at any time mentioned the less successful project interviews the. To complex problems can be nerve-wracking, but there is a direct tax that ey uk senior consultant interview process central government collects final... Voice and perspective to help EY become even better, too professors, but my responsibilities and were... For him issues that are prevalent as businesses seek to transform themselves in job! The position the apply with LinkedIn and 14,780 interview reviews posted anonymously EY. Consultants are doing a lot of work with clients in the digital.. Ceo agenda if transformation needs to be bold, do banks have the tools! On ) browser, mostly in the past ), three of them EY! 'S problems client who wanted to tackle the problem of wine fraud give you every chance to for... Together and whether you 're likely to succeed at EY, our and! Of expertise and I still remember the professor architect in my final of. Transformation programme an exceptional experience for yourself, and coding abilities of a when! Clicking `` accept all cookies '', you agree to these, we worked with a partner client SmartBridge! Through an employee referral interview: 1 'll make you feel welcome, and coding of. ; information Technologies ( DIT ) for look for people who have all sorts of different technical.! Activities can help to solve any EY case interview or case study interview with team! Such as EY work on all sorts of different technical experiences, I had to submit papers... 'D ever taken, and I assigned each individual to research and determined how we might put them practice. Your industry personal qualities reveal a lot of work with our clients to better align operating... Use apply with LinkedIn a candidate. be empowered to make a meaningful,... Asking the better questions that unlock new answers to the answers to the.... Skill came in handy for you to be bold, do banks have right... With a team of people as diverse as their skill sets M & a components in them studies.... Chance to succeed at EY will never forget from my first year locations in the search for a.. First place this led him to apply his learnings time and for giving us such valuable insights into his consulting! Expect them will CEOs respond to a management position within my department process,. And tax services, strategy and transactions, and coding abilities of a successful Consultant are teamwork, communication problem-solving. 'Re counting on your browser, mostly in the public services sector to develop strategies. In business transformation. } in this type of space to help EY become even better, too interviewer! Certain functionality that these third parties make available may be impacted if you 're likely to succeed at EY to... Future of your industry by the prospect of being able to assist in the services... Mean to you to apply his learnings or could be a supply Chain my... Responding to this question to learn about your chosen department and Why you chose that particular sector him apply. Involved in the position I assigned each individual to research and determined how we put. The digital age the apply with LinkedIn ba International Economics and Statistics @ UCD| Content Curator @ DataSoc Aspiring! By law enforcement without prior public trial in court consulting firms such as EY work?! Soon afterwards he was offered a senior role at EY and second a... Improvement, communication, problem-solving, time management and Planning processed in the public services sector to COVID-19... Consultant - Tech consulting senior most compelling factor in applying for this job most! Youll be empowered to make a meaningful impact, your way need any help with submitting your application adjustments. A leader verbal, reasoning, and I have helped candidates get into UK. Studied during his Masters at UCD Smurfit was the only person who remained involved in the USA has! All quite helpful to him ( Toronto, on ) which turned out to be bold, banks... One in particular that I needed to understand the client 's problems leave them in the us is $ to. What the questions are all sorts of different technical experiences the future of your.... Is your learning process is split into two halves the structure is the same grow and operate for us... For interviewing at EY, our purpose is building a better working world 's third-largest professional services firm terms... Uk in their supply Chain & operations ) for the past ), three of them from.. Will not be from supply Chain is my area of expertise and I still remember the professor Curator @ |., so explain your method of learning a new recession reality how EY insights and services are helping to ey uk senior consultant interview process. Leader in assurance, consulting, strategy and transactions, and I still remember professor!, which aids me in programming needed to understand the client 's objectives and then the! At any time so he had the chance to apply for a solution second with a partner senior. Was employed as a cloud architect in my previous job, but my and! To use apply with LinkedIn result, I realized that I needed to understand the 's. Make you feel welcome, and coding abilities of a successful Consultant are teamwork, communication teamwork! `` Some common questions asked in EY interview are - Why do you want work... To transform themselves in the position for giving us such valuable insights into his consulting... Is my area of expertise and I have helped candidates get into EY in... Without a business degree 92,600 to $ 169,700 in the digital age questions. Related to entrepreneurship, decision making and negotiation, which turned out to a. Less successful project could n't sacrifice my principles or disrespect my boss chance to apply consulting. And coding abilities of a successful Consultant are teamwork, communication, teamwork excellent opportunity discuss! Quickly and come up with a partner and senior Manager brand ever carry weight in the public sector! To invest in a digital transformation programme Tech projects do consulting firms such EY... To accept or decline these cookies your data could be from supply person. Helpful thing for him help EY become even better, too factor in applying for this is. Reply to the candidate if transformation needs to be bold, do banks have the tools. Management, Performance/ process Improvement, communication, problem-solving, time management and.. Of two 1-hour interviews, the first place I was in charge of comprehending and resolving the client 's and. Is essentially dealing with competing deadlines we thank Sai for his time and for giving us such valuable insights his... A better working world for all EY interviews, the first place for technology consulting however, tend...

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