View and Download Kwikset SmartCode 909 installation manual online. If you find yourself still stuck after troubleshooting, you can contact Kwikset support at 1-800-327-LOCK(5625). Page 4 Z Wave device. Unsuccessful programming. If youre having trouble connecting the app to your lock, follow these steps: If you receive the Kwikset invalid access limit exceeded message, you have entered the wrong user code 3 consecutive times, and your Kwikset lock locks out for 60 seconds. But the opposite could be the case sometimes; your lock stops working after changing the batteries. Though, you wont need this step if everything works fine when using Wi-Fi! If you have problems with Kwikset Halo smart locks and need help, please check this article: Kwikset Halo Troubleshooting. The lock wont function without a passcode. The touchscreen is unresponsive, and only some of the digits illuminate, even though there is power to the lock assembly. The latch is installed upside down. If not, continue to the next step. I've used SmartKey on three locks so far with no problems. Tips to Troubleshoot a Kwikset Lock that Wont Work After Changing Battery, 1. Kwikset Smart Lock Not Working? Reset smart lock (if applicable). The entry locks have two types of buttons- five numbered buttons, which are marked in pairs such as 12, 34 and so on -and a sixth button that Kwikset labels as the lock button. Program at least one user code. Features Installs in minutes with just a screwdriver - no hard wiring required One touch locking convenience Thats why weve put together this list of the most common issues and solutions weve seen pop up over time. 93 0 obj <>/Filter/FlateDecode/ID[<577766936B0D407835FAC99DD97703B0>]/Index[73 36]/Info 72 0 R/Length 96/Prev 940970/Root 74 0 R/Size 109/Type/XRef/W[1 2 1]>>stream Align the turnpiece with the torque blade and reinstall the interior assembly on the door. You will have to re-enter the correct user code after 60 seconds of keypad lockout. To restart your Kwikset Lock, remove the batteries from the lock. lu@+qX}vD,v!P>sndLi$&a. No need to call a locksmith. Reducing the probability of these issues occurring has been the primary objective of Kwikset. Find helpful customer reviews and review ratings for Kwikset 909 SmartCode Electronic Deadbolt featuring SmartKey in Venetian Bronze at Amazon.com. The keypad will also flash red when the batteries are low. If the power/lock button is pressed for 10 seconds, the deadbolt resets and powers off. The door handing process was not executed during installation, and the lock does not know the orientation of the doorPerform the door handing process:1. For instance, if you want the code to occupy position 3, press the program button three times. Make sure the turnpiece is in the vertical position (1) Hold LOCK button on keypad while (2) inserting the battery pack into the interior. Perform the door handing process once the lock is fully installed. If you have not already done so, perform the door handing process while the door is open. Remove the entire lock assembly from the door, including the latch. Start by removing the back, sliding it up, and pulling it out. Remove screws from the back of the door handle and remove the cover plate (if applicable) to access the battery compartment, Replace with two AA alkaline batteries (not included). How to Unlock a Keypad Door Lock Without The Code? Adjust the tab of the lower strike (for your knob or lever) to help align the upper latch and strike so that the latch bolt enters the strike when the door is locked. If your Kwikset Lock keypad doesnt respond after restarting the device, low battery power might be the culprit. If your Kwikset Smart Keypad is not responding to your commands, it may be an issue with the connection. It is also a deadbolt lock and can be locked and unlocked with a pin. So, youll need to reprogram the lock after performing a factory reset. Factory reset the lock if the problem persists. But if your lock stops working after changing the batteries: And if your lock is still not working after everything, contact Kwikset Customer Support for assistance or consider getting another smart lock. Unlock the door with the bolt extended to avoid locking yourself if anything goes wrong. If youve heard your Kwikset electronic deadbolt clicking noise, here are something you need to check: If youre having trouble with your Kwikset Smart Lock and cant get it to work, try these steps: If you want to know more about resetting the Kwikset keypad locks, please check this article: How to Reset a Keypad Door Lock? But if you want to change your current home door lock, check out our TTlock smart lock to help you manage your door more safely and conveniently with your phone. Due to individual printers, dimensions on installation instructions may not print at an accurate scale. 3) Make sure the lock is manually locked during this process and within a few seconds you should have fixed the problem. It uses the same technology to allow you to lock and unlock your door without code, keychain fob, or any device that runs on Bluetooth low energy (BLE) technology. No user code programmed - Program at least one user code*If switch #3 is ON, For countries outside the U.S. and Canada, please visit our International contact page. Enter the User Code . If none of these solutions works for you, contact the Kwikset Technical Support Team. Press the lock button again and then press the number 9 another six times. Did you replace the batteries in your Kwikset Smart Lock after receiving a low battery warning? Detailed Step-by-Step Guide. The door handing process was not executed during installation. Experience Kwikset products from the people who know them best. Security on the outside, convenience on the inside. How to delete a user code on Kwikset SmartCode deadbolt? https://www.acslocks.com/wp-content/uploads/2022/02/1645520152-How-to-Change-Code-on-Keypad-Door-Lock.jpg. Jeld-Wen Vs. Pella Windows: Which One Is Worthy For Your House? How to Change Code on Keypad Door Lock in Two Easy Steps? Whether you want to install an RFID keyless door lock for your hotel, a keyless keypad door lock for your home door, or have any other questions and troubleshooting requests about smart door locks, don't hesitate to contact me at any time. To ensure that the passcode has been registered, type in the passcode again and see if the door lock functions. Kwikset Powerbolt 2 Troubleshooting: Step by Step Guide! Kwikset smart lock deadbolt is not working, Kwikset smart lock buttons are not working. Thus, sometimes the Kwikset SmartCode lock wont unlock. It's possible that your Kwikset lock simply forgot where it was. On the interior assembly of your lock, slide the battery cover up to remove it. Our detailed Electronic Door Lock comparison of the Kwikset Smartcode 909 versus the Kwikset Smartcode 915. Replace batteries. After that you can rotate it back and remove the key. Whether you want to install an RFID keyless door lock for your hotel, a keyless keypad door lock for your home door, or have any other questions and troubleshooting requests about smart door locks, don't hesitate to contact me at any time. The door has an alarm that can be activated if someone opens your door without permission or uses the wrong code. There are two low battery indicators on the unit. If you have tried everything and cannot click your Kwikset Smart Lock, try restarting your phone and the lock itself. Your Kwikset Smart Lock keypad should work fine now. Remove the battery cover and then remove the battery pack. All these attempts can drain your battery quickly. If your Kwikset Smart Lock isnt working, there may be a few potential reasons why. How to Troubleshoot Unlocking Issues on Your Kwikset Smart Lock Here are some common Kwikset smart lock problems: If you have the above Kwikset smart lock problems and the lock isnt working, You can try to troubleshoot it with the following three steps first: Please note that ShineACS Locks is just writing the Kwikset smart lock troubleshooting article and providing possible handling suggestions, not offering after-sales service. Make sure to press and hold the Lock button until the battery pack is fully inserted into the interior assembly and the latch bolt starts to move on its own. Kwikset Smart Lock is not connecting to your phone/device. 1) Prepare Door :13-- Set deadbolt to locked position-- If you have a knob or lever, make sure it is in the lock position-- Ensure your door cannot close on its own (use door stop if you have one) or that you have another way to enter your home.2) Insert Key :44-- FULLY insert the key that operated the lock, then rotate 90 degrees (note that instructions are the same regardless of cylinder orientation)3) Insert SmartKey tool fully and firmly into the SmartKey hole 1:08-- You may feel the tool click inside the lock which is normal-- Remove SmartKey tool4) Remove and Reinsert key 1:23-- Make sure that the key is FULLY inserted-- The edge of the key touched the indent on the cylinder surface-- Without PUSHING or PULLING the key, rotate it 180 degrees counter-clockwise-- Rotate the key 180 degrees clockwise, then pull the key to make sure it will NOT come out in this position** if the key comes out, STOP and refer to \"https://www.youtube.com/watch?v=AWB7tu5IXus\u0026index=3\u0026list=PLeNUtqnWpi2Aok9Kc1_ubW-a3S10Dh0gv\"For more assistance, visit our Support Page here: www.kwikset.com/customer-support/how-to-center.aspx or call 1-800-327-5625 (LOCK). Your email address will not be published. Vincent Zhu has 10 years of smart lock system experience and specializes in offering hotel door lock systems and home door lock system solutions from design, configuration, installation, and troubleshooting. The door handing process was not executed during installation. HELP!! You'll be able to solve most issues yourself, however. Go to the interior assembly of the lock (inside your house) and remove the battery cover. If youre replacing the batteries after receiving a low battery warning, long-press the Program Button and A Button for 5 seconds each before inserting the batteries. The device will not perform correctly if the batteries are low or dead. Press the lock button again and then press the number 9 key six times. Kwikset powerbolt 2 owners manual Page 1. SmartCode deadbolts require a . Here are the instructions for the door handing: Remove battery cover Remove battery pack. Step 3. 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