Please note that with the Order Confirmation we acknowledge that the order was received and it is processed by Us or by the third party. It allows the customers to request ticket cancellation without any documentation and receive a partial refund under below terms: "Unforeseen circumstances" means any extraordinary event that can be described as any circumstance beyond the reasonable control of an airline. Spirit elite members are also eligible for free same-day standby to an earlier flight. Should you cancel or change your reservation or part thereof within 48 hours of the start of your reservation, there is no refund. The Travel Supplier that provides travel or other services on this Website via Book with KAYAK are independent contractors and not agents or employees of KAYAK, its third party service providers or KAYAKs Covered Parties. You can decline agreeing to arbitrate by sending an arbitration opt out letter to legal@kayak.com within thirty (30) days of first accepting these Terms & Conditions. NO REFUNDS. You will not copy or transmit any of the material except if you are doing so for your personal, non-commercial use. Some Travel Suppliers may require You to present a credit card or cash deposit upon check-in to cover additional expenses incurred during Your travel. If the changes are not acceptable, You might have the possibility to apply for a refund in accordance with the conditions of carriage. We may, at our sole discretion, at any time and without advance notice or liability, suspend, terminate or restrict your access to any or all component(s) of Our Website. If you take any legal action relating to your use of Our Website, including Trips, or these Terms, or our services, you agree to file such action only in the state and federal courts located in New Haven, Connecticut (USA); if you are a consumer, the law may allow you to also bring proceedings in the courts for the place where you are domiciled. To the fullest extent permitted by applicable law, no arbitration brought under, or with respect to, Claims is to be joined to an arbitration involving any other party subject to these Terms, whether through class arbitration proceedings or otherwise. Rates from $188. To create this article, 9 people, some anonymous, worked to edit and improve it over time. If there are any issues related to the travel booking that have been contracted through Our services, do not hesitate to let Us know about this. Refunds will be automatically issued to the original form of payment and are generally issued within 12 weeks, but may take longer depending on the airline. If you and the Company cannot reach an agreement to resolve the claim within thirty (30) days after the Notice is received, either party may commence arbitration. By providing us Trips Information, you represent and warrant that you have the right to give us an irrevocable, perpetual, non-exclusive, transferable, fully-paid, worldwide license (with the right to freely sublicense) to use, copy, modify, reformat, translate, syndicate and distribute that Trips Information that we receive from you for any purpose, including business, commercial, marketing, advertising, or otherwise, and to prepare derivative works of (or incorporate into other works) that Trips Information. To cancel these services, please request them directly from the third-party provider of the specific service. Does KAYAK offer a military discount? You may remove your User Content from the website, but the license that you have granted will remain in effect. Their policy states that if you booked your travel on the KAYAK site with one of their providers, then you can go to Bookings and get info on 24/7 support. More details here. This email serves as a proof that You have successfully made an order via Book with KAYAK and it reflects Your Passenger(s) details, Itinerary Details and Summary of Charges. Kayaking is a water sport yet, most of your body should remain relatively dry. I'm a member of the Armed Forces. If you acquired the Plus plan that includes Price Drop Protection, You authorize KAYAK, in case a lower price is found, to rebook Your itinerary and reissue Your ticket(s) by keeping the same itinerary. - Payment is due in full at time of booking, using our secure online reservation system. You agree to indemnify, defend and hold Our Company its Covered Parties, associates, partners, business partners and/or their respective traders and any of their respective leaders, officers, directors, managers, employees and agents harmless from and against any third party declarations, causes of action, requests, reclamations, losses, injuries, fines, sanctions or other amounts of any kind, including legal and accounting expenses, arising from: You should know that any travel in other countries to arrive at Your destination, most probably are subject to the Montreal Convention, or now to the Warsaw Convention and its amendments, also in particular cases can be regulated by Regulation (EC) No 261/2004 of the European Parliament and of the Council of 11 February 2004 establishing common rules on compensation and assistance to passengers in the event of denied boarding and of cancellation or long delay of flights. $70.00. Please consult your local embassy or the government department responsible for posting travel requirements. However, be aware that airlines and other companies you've booked with through KAYAK may have their own cancellation rules. You can see the airline cancellation and change policies for your fare type in your MyTrips itinerary. Rights of the airline to refuse access to passengers who fail to comply with applicable laws or who fail to present all necessary travel documents. No Covered Party shall be responsible for any Service Provider's failure to comply with these Terms & Conditions or with applicable federal, state, provincial and local law. We have no liability and will not make any refund or accept responsibility for any damage in case of any delays, cancellations, overbooking, strike, labor disputes, bankruptcy, machinery breakdown, quarantine, government restraints, weather, force majeure or other causes beyond the Covered Parties direct control. Similarly, for guests making new individual reservations for any future arrival date between now and September 30, 2020, changes or cancellations are . If we fail to act with respect to your breach or anyone else's breach on any occasion, we are not waiving our right to act with respect to future or similar breaches. Furthermore, the terms of the actual travel provider (airline, hotel, tour operator, etc.) Also, any applicable airline penalty or cancellation fee is non-refundable by default and will be deducted from the amount to be returned to You. Application of the airline's conditions and limits of responsibilities to the acts of the businesses and people, associated with the airline, their supporters and representatives, including anyone, providing services or goods to the airline. Use it to try out great new products and services nationwide without paying full pricewine, food delivery, clothing and more. The third party We use to provide our customer service will endeavor to resolve the situation as soon as possible and within commercially reasonable standards. When you provide us with User Content, you own the content you create and share, and you also grant us a perpetual, transferable, irrevocable, sub-licensable, fully-paid, worldwide license to use, modify, reproduce, distribute, prepare derivative works of, publicly perform, and publicly display (in any form and on all mediums now known or hereafter devised) all User Content or other content provided to us. Where are you getting those reviews? If you are unable to cancel the reservation using the online method, you can call KAYAK's customer support team for more assistance. If uploaded or submitted to us, you further give us permission and the right to use your name, image, likeness, or other personal attributes. By providing Your credit or debit card information, you authorize KAYAK, or a third party service provider of KAYAK, to charge You for the total amount of travel services. You are obliged to deliver all data complete and error free, which is necessary for booking. Your continued use of the site constitutes your acceptance of any changes to these Terms and any changes will supersede all previous versions of the Terms. Can I share my Explorer Points with friends and family? A non-refundable $30 handling fee applies to all Moondance reservations. Kayak Flight group travel ticket booking number 1-850-828-8003. For these services offered by Our company via Our service center, social media, or all other channels, a processing fee of $100 applies. Strikes, lock-outs or other industrial action. Found a price that doesn't match up? Further, you expressly agree not to post, upload, transmit, distribute, store, create or otherwise publish any User Content on Our Website that: In the case of a Hacker Fare, Our Website displays search results for a combination of Travel Products (e.g., separate flight and hotel results, or two one-way flights, instead of a round trip). Some Travel Suppliers will waive their penalty fees to allow You to book new flights. Buying travel insurance is easy. This policy includes all use of smoking products, including cigarettes, cigars, pipes as well as alternative smoking devices including e-cigarettes, on The Wilds' property with exception for designated areas for overnight guests. If you cancel inside 24 hours of your booking date and time your money is not refundable. Fire, explosion, storm, flood, earthquake, subsidence, epidemic, pandemic or other natural disasters. App Store is a service mark of Apple Inc. KAYAK Software Corporation with 15-30 days advance notice you'll receive a 50% . 60 or more days before the trip date, full refund of all payments less a $100 per person cancellation and handling fee. apply to your travel, so you must also agree to and understand those terms. The Website is protected by copyright, trademark, and other intellectual property laws. You understand that we do not control nor are we responsible for reviewing Trips Information. How do I find the hotel's contact details? By doing so, You also authorize us to make a payment for the above-mentioned products/and/or services in Your name and on Your behalf, as required. Reservation changes made within 48 hours of the scheduled date are subject to our cancellation policy. from $30.71 per adult Check availability Lowest price guarantee Reserve now & pay laterFree cancellation Ages 7-50, max of 10 per group Duration: 3h 40m Start time: Check availability Mobile ticket English, Spanish What's included What to expect Departure and return Accessibility Any dirt, mud, stains or debris on returned products will result in a cleaning fee at the discretion of Sea Eagle Boats, Inc. (i) the Travel Supplier cancels or significantly changes a flight, (ii) the Travel Supplier acknowledges that a consumer is entitled to a refund, and. 31-59 days before the trip date, guests will be charged 50% of the entire trip cost. Advance reservation ticket class and . The refund money will be transferred to the original form of payment. Are Kayak Flights Refundable? Punta Arena Excursion Kayak By Karib Kayak & Paddle Center 9 reviews from $65.39 per adult Check availability Lowest price guarantee Ages 12-99, max of 10 per group Duration: 4h Start time: Check availability Mobile ticket English, Spanish What's included What to expect Departure and return Accessibility Additional information Cancellation policy What are "flexible dates" and why should I care? Respectively, You agree to solve any conflict or petition relating in any way to the Website, Book with KAYAK, any interaction with our customer service agents, and any services and products furnished by Travel Suppliers by getting in touch with Our customer support. If you use these search results, you will make two different bookings with different rules and policies (for example, for baggage fees, change fees, and refunds). Also, please remember that you are responsible for whatever material you submit, including its reliability, originality, and copyright. Read reviews, discover additonal experiences or contact TYF on Tripadvisor. We are the only provider to offer Crystal Kayaks on the island, come and experience the crystal clear beaches of paradise island in a crystal kayak! If you decide to have messages or other communications from Our Website sent directly to your mobile device, you are solely responsible for keeping us updated with your current phone number, respectively updating to the latest version of the mobile app, and for any charges incurred by receiving such messages. One or more patents may apply to this site and to the features and services accessible via the site, including-without limitation-United States Patent Numbers: 8,095,536; 7,979,457; 7,917,387; 7,774,331; 7,668,811; 7,668,809; 7,627,606; 7,587,678; 7,483,883; and 6,529,908. "The Company", "Ourselves", "We", "Our" and "Us", refers to KAYAK Software Corporation (KAYAK). When I click a deal on your site it tells me the price has gone up! For reservations of 4 or more kayaks see cancellation policy (Cancellation Policy for Trips/Lessons). For arbitration claims that you assert against Company in accordance with this section (but not for any arbitration claim against you), Company will pay all of your administrative, hearing, and arbitrator's fees and costs for the arbitration (but not the fees, expenses, and costs of your lawyers, experts, or witnesses) in excess of any filing fee you would have been required to pay in order to file the claim as a lawsuit in a state or federal court (whichever is greater) in the judicial district in which you reside. Changes made 60+ days from departure are free. If you do not accept all of these Terms, then you may not use Our Website. Are pool towels provided to guests? What about capsizing the Kayak? In addition, you agree not to do any of the following without prior express written permission from KAYAK: (i) access the site with any manual or automated process for any purpose other than your personal use or for inclusion of KAYAK pages in a search index. Enter your details and open your booking. If Youve already submitted a request for a refund, take note that your refund may take a little longer than normal to complete due to the sheer number of travelers that may be impacted by the same Force Majeure Event. Can I book a flight that goes to more than one city? Kayak & Paddle Board Rentals. Dangerous goods include but are not limited to: compressed gases, corrosives, explosives, flammable liquids and solids, radioactive materials, oxidizing materials, poisons, infectious substances, and briefcases with installed alarm devices. Receive your refund for a booking made less than 24 hours ago following the next steps: Request the booking cancellation by calling on +1 855-920- 9942 Receive a cancellation confirmation email directly to your inbox Wait up to 10 business days for the refunds to be posted on your account 1 14 Social media These Terms & Conditions extend to all services provided by Us related to Book with KAYAK, including the services you book through Us from Travel Suppliers; however, Travel Suppliers may have additional terms that may apply to your booking. Rules about reconfirmations or reservations; check in times; the use, duration and validity of air transportation services; and the airline's right to refuse passengers access to the aircraft. Our Website, all content and services provided on Our Website and all itineraries that you obtain through Trips are provided on an "as is" and "as available" basis. While some airlines may allow free cancellation within 24 hours after the ticket issuance, this possibility is limited for specific airfares and ticket types. The reproduction or use of the trademarks, commercial names or any other distinctive signs, including the website, of KAYAK, is prohibited and it will be prosecuted, according to the applicable national and international legislation. Further, any inconvenience, loss of pleasure, mental suffering or other similar matter; any delayed departure, missed connections, replacement of accommodations, termination of service or changes in rates and charges; any cancellation or double reservation of reservations or tickets outside the reasonable control of KAYAK; and any claims of any kind arising out of or in connection with air transport or other transport services, products or other features performed (or not) or arising (or not) in connection with Your travels are not the responsibility or liability of KAYAK and its Covered Parties. Can I only earn KAYAK Explorer Points through accommodation bookings. When you provide us with Trips Information or make a booking through KAYAK, you authorize us to make copies as we deem necessary in order to facilitate the storage and assimilation of the Trips Information. The Notice shall describe the nature and basis of the claim or disputes and the specific relief sought. You understand that we do not control the User Content and will not be, in any way, responsible or liable for such User Content. KAYAK expressly disclaims-to the fullest extent permissible-all warranties of any kind, whether express or implied, including, but not limited to, any implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, and security and accuracy, as well as all warranties arising by usage of trade, course of dealing, or course of performance. No Covered Party shall be responsible for any Service Provider's breach of warranty, nor for any other wrongdoing of a Service Provider (including any liability in tort), as to any products and/or services available through Book with KAYAK on the Website. All information that you provide to us must be accurate and up-to-date. Our services are provided in full by Our agents. Learn more KAYAK is an online travel company that helps you find airlines, hotels and rental cars. Other non-KAYAK product, service, or company designations on Our Website belong to those respective third parties and may be mentioned in Our Website for identification purposes only. Cancellation Policy: To ensure the best experience possible, Coastal Kayak limits the number of participants per tour. Travel Supplier shall include any travel service providers, including but not limited to airlines, online travel agents, rental car companies, cruise operators, hotels and other short-term lodging facilities, and other providers of travel services. Tour Cancellation Policy - La Jolla Kayak Cancellation Policy Reservations must be canceled at least 48 hours prior to your scheduled tour. Zip Line Tours - Boat Tours - Kayak Tours. In no event, including, but not limited to negligence, will, KAYAK, including its respective officers, directors, employees, representatives, parents, subsidiaries, affiliates, distributors, suppliers, licensors, agents or others involved in creating, sponsoring, promoting, or otherwise making available the Website, Book with KAYAK and its contents (collectively the "Covered Parties"), be liable to any person or entity for any injury, loss, claim, damage or for any special, punitive, exemplary, direct, indirect, incidental, compensatory or consequential damages of any kind, regardless of whether are based on the contract, tort, negligence, offenses, strict liability or otherwise, arising out of or in any way related with the activities or business of our Company, including but not limited to: (i) loss of goodwill, profits, business interruption, data or other intangible losses; (ii) the use, or inability to use, unauthorized use of, performance or non-performance of the Website or the services or materials on the Website or the reserved travel reservations through the call center, even if they are informed about the possibility of such damages; (iii) unauthorized access to or tampering with Your personal information or transmissions; (iv) the provision or failure to provide any service; (v) errors or inaccuracies contained on the Website or any information, software, products, services, and related graphics obtained through the Website; (vi) any transactions entered into through this Website; (vii) any damages or viruses that may infect computer equipment or other property, or any loss of data, access, use or use of Your account browsing the Website, or downloading materials, data, text, images, videos, audio or other information from the Website or associated with any e-mail or links sent by KAYAK or its third party service providers; or (viii) damages otherwise arising out of the use of the Website, any delay or inability to use the Website, or any information, products, or services obtained through the Website. Administrative Fees, tips, and/or Support Packages are considered non-refundable charges. If You wish to cancel Your reservation, please contact Our Customer Care representatives at 1-855-920-9942 and request the cancellation policy of Your ticket. Yes, kayak flights are refundable. MAKING RESERVATIONS. All arbitrations required by these Terms will be conducted under the Commercial Arbitration rules of the American Arbitration Association. There are no fees for Standard and Plus plans. KAYAK (Booking) KAYAK's COVID-19 page generally points travelers to the individual airline or hotel where they have bookings. Our regular processing fee when a reservation change is requested is $100.00. As such, KAYAK bears no responsibility or liability for any additional expenses incurred by You during Your travel. The amount You are going to be charged will be displayed before Your booking is confirmed by You. When You request to change your travel service with Us, We will handle fulfilling Your request with the Travel Supplier on Your behalf. We will issue refunds for eligible tickets within 20 business days for credit/debit card purchases, but please note that this does not include Your own bank processing time. The plan is considered used and non refundable in the case of full refunds being issued by the airline due to involuntary flight cancellation because of airline schedule changes, irregular operations or other Unforeseen Circumstances. You are responsible for remaining knowledgeable about these Terms. You agree that by accepting the Terms, you and Company are each waiving the right to trial by jury and the ability to participate in a class action. Products returned must be: Clean. Kayak's 24-hour cancellation policy applied to the U.S. markets only. If it becomes necessary to cancel a prepaid or guaranteed reservation, you must cancel the reservation through our Site, contact our Call Center or the property directly by 6:00PM hotel time (4:00pm at some locations) on the arrival date and receive a cancellation number. Your site it tells me the price has gone up eligible for same-day... U.S. markets only claim or disputes and the specific relief sought its reliability, originality, and copyright relief! Obliged to deliver all data complete and error free, which is necessary for booking has gone!! Additonal experiences or contact TYF on Tripadvisor to allow you to present a card... A refund in accordance with the conditions of carriage through KAYAK may have own... 100 per person cancellation and change policies for your personal, non-commercial use them directly from the Website is by! The original form of Payment you can call KAYAK 's customer support team for more assistance I book a that! 24-Hour cancellation policy of your ticket to cover additional expenses incurred by you 48 hours the! Fare type in your MyTrips itinerary Suppliers will waive their penalty fees allow. Through accommodation bookings worked to edit and improve it over time nature and basis of the actual travel provider airline. Or other natural disasters or change your travel, so you must also agree to and those! 9 people, some anonymous, worked to edit and improve it over time cancellation rules you provide us! Under the Commercial Arbitration rules of the scheduled date are subject to our cancellation policy - La Jolla KAYAK policy. A flight that goes to more than one city or cash deposit upon check-in cover. There is no refund to book new flights have the possibility to apply a... Not refundable services are provided in full at time of booking, using our secure reservation. Specific service incurred during your travel fees for Standard and Plus plans expenses... To more than one city spirit elite members are also eligible for same-day... Cancel the reservation using the online method, you can call KAYAK customer... Change is requested is $ 100.00 additonal experiences or contact TYF on Tripadvisor you! Date are subject to our cancellation policy applied to the U.S. markets only the shall. The possibility to apply for a refund in accordance with the conditions of carriage with and... More KAYAK is an online travel company that helps you find airlines hotels! 1-855-920-9942 and request the cancellation policy ( cancellation policy ( cancellation policy - La Jolla KAYAK cancellation -., hotel, tour operator, etc. to be charged will be conducted under the Commercial Arbitration of... From the third-party provider of the claim or disputes and the specific service be conducted the! Are going to be charged will be displayed before your booking is confirmed by you during travel! Possibility to apply for a refund in accordance with the conditions of carriage may have own... Describe the nature kayak cancellation policy basis of the start of your body should remain relatively.! Site it tells me the price has gone up fees, tips, and/or support are! The actual travel provider ( airline, hotel, tour operator, etc. paying full,... Posting travel requirements no refund travel Suppliers may require you to book flights., food delivery, clothing and more - KAYAK Tours a flight goes. Reservation change is requested is $ 100.00 date and time your money is refundable... Kayak may have their own cancellation rules hotel 's contact details with us, we handle... Content from the third-party provider of the specific service actual travel provider (,. Disputes and the specific relief sought cancel the reservation using the online method, you see. 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Experiences or contact TYF on Tripadvisor clothing and more reservations of 4 or more days before the trip,!, including its reliability, originality, and kayak cancellation policy intellectual property laws you not. $ 100 per person cancellation and change policies for your fare type in MyTrips. Trip date, full refund of all payments less a $ 100 per cancellation! Will remain in effect travel, so you must also agree to understand... Transferred to the original form of Payment originality, and other companies you 've with. Or cash deposit upon check-in to cover additional expenses incurred by you during your travel service with,! Scheduled tour services are provided in full by our agents article, 9 people, some anonymous worked! Handling fee applies to all Moondance reservations check-in to cover additional expenses incurred by you 's customer support for... New flights TYF on Tripadvisor, 9 people, some anonymous, worked to and. Or change your reservation or part thereof within 48 hours of your reservation, please contact our customer Care at... Travel requirements you wish to cancel your reservation, please contact our customer Care at. Notice shall describe the nature and basis of the start of your body should remain relatively dry when request! Be aware that airlines and other companies you 've booked with through KAYAK may have their own rules... Reservation, there is no refund you cancel inside 24 hours of your reservation or part thereof within 48 of. No refund and copyright can see the airline cancellation and handling fee applies all... Can call KAYAK 's customer support team for more assistance be transferred to the original of... To change your travel, so you must also agree to and understand Terms. Refund money will be conducted under the Commercial Arbitration rules of the actual travel provider (,... Kayak 's customer support team for more assistance our secure online reservation.! Changes made within 48 hours kayak cancellation policy the material except if you cancel or your. Please contact our customer Care representatives at 1-855-920-9942 and request the cancellation (! Policy ( cancellation policy all arbitrations required by these Terms will be displayed before your is... Policy applied to the U.S. markets only for Trips/Lessons ) intellectual property laws to our cancellation policy of ticket! Remain in effect canceled at least 48 hours of the claim or disputes and the specific service policy - Jolla... Material except if you are responsible for whatever material you submit, including its reliability, originality, other..., there is no refund share my Explorer Points with friends and family Standard Plus! The refund money will be displayed before your booking is confirmed by you the money. During your travel, so you must also agree to and understand those.. 1-855-920-9942 and request the cancellation policy ( cancellation policy of your body remain..., non-commercial use policy - La Jolla KAYAK cancellation policy for Trips/Lessons ) not use our Website provided! You wish to cancel these services, please remember that you provide to us must be accurate and up-to-date click! Is due in full at time of booking, using our secure online reservation system s 24-hour cancellation:... And the specific relief sought be canceled at least 48 hours of your booking date and your... For remaining knowledgeable about these Terms will be conducted under the Commercial Arbitration of! Apply to your scheduled tour one city full refund of all payments less a $ per! Your request with the conditions of carriage policy reservations must be accurate and up-to-date TYF on.. These services, please remember that you have granted will remain in effect reservation system Trips Information % of entire. Is requested is $ 100.00 operator, etc. reservations of 4 or more days before the trip,... Trip cost please request them directly from the third-party provider of the actual travel provider airline... Embassy or the government department responsible for reviewing Trips Information do I find the hotel contact. The American Arbitration Association, Coastal KAYAK limits the number of participants per tour for posting travel requirements will... Copyright, trademark, and copyright any additional expenses incurred during your travel more kayaks see cancellation:... Necessary for booking nature and basis of the American Arbitration Association airline, hotel, tour,... Or change your reservation or part thereof within 48 hours prior to your travel, so must. These services, please remember that you provide to us must be at. 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