Obsessively engineered, simply functional - protect your home from the effects of hard water. However, the issue can be caused by multiple factors. You can choose DEMAND or DELAY for mode based on whether you want the factory setting or you want the unit to regenerate at the time selected. Any help would be appreciated. Products. If the salt level of your brine tank is not going down, then it is a clear indication that the water softener is not using the salt. Manufacturer methods vary, so make sure to follow the suggested method when packing fresh salt. Improper programming of the control head or timer. I have unplugged/replugged the unit a few times.. For your information, there is a remote chance of having brown water because of the softener. Clean and disinfect plumbing and water softener system with a. All Rights Reserved. Yes. If you notice the water is suddenly salty, check the drain hose and unclog it if necessary. Tank floater: When the water level in the tank reaches the floater, the brine tank is closed from the water supply. Set the float valve lower to fix the problem. It will draw brine into the resin tank but will not replace the drawn water back into the brine tank. waterfilterguru.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to amazon.com, amazon.co.uk or amazon.ca. Please fill out the form below. As an Amazon Associate I earn from qualifying purchases. Together with you they will schedule a visit. Bypass softener. Instruction manuals. Someone suggested the bypass is open or the plumbing is wrong. One other thing I would check is if the settings are correct - did the installer program the correct hardness level in it? Also, if required, change your broken brine tank float switch. A thing you should know right from the start is that water softeners must not be loud. Water Softening Systems Disinfection Systems Ultraviolet Sytems Ozone & Dosing Injection Systems Waste Water Treatment System Grey Water Reuse System Magellan Series Pump & Booster sets UV Technology Ion Exchange Technologies Customer Service Technical Support Report a problem Spec Sheets User Manuals Video Certificate Dealer Dealer Entry Could one of these be the cause of the brine tank not being re-filled with water? If the hose is not clogged, try to reduce the salt dose you use. Perhaps youll be able to hear it during the regeneration cycle, but it must still be relatively silent, and the sounds must be smooth, like those of a running engine. all videos are made only for personal record, fun and education.I only make these videos as educational purpose to share my personal experience. The unit wont let me adjust the time (Setting 1), but if I hit the ENTER button and the ARROW UP button simultaneously, it puts me in regeneration type (Setting 2). For most fixes, you will only need: Why you should remove pesticides from your water before drinking it. As weve mentioned, AO Smith Water Softener Systems are popular because theyre affordable and theyre a recognizable brand put out by Lowes. ), AO Smith Water Softener Comparison Chart, What We Like About AO Smith Water Softeners, Potential Setbacks of AO Smith Water Softener Systems, AO Smith Water Softeners Review: Our Verdict & The Best Water Softener Alternatives, ion exchange to remove calcium and magnesium minerals, reduce scale buildup in pipes, plumbing, and appliances, certified by NSF International to Standard 44, best water softeners are built to last for decades, require standard maintenance for salt-based systems, SpringWell Salt Based Water Softener System, SpringWell Futuresoft Salt-free Water Softener, AO Smith 35,000 Grain Capacity Water Softener for 2-4 people, AO Smith 40,000 Grain Capacity Water Softener for 3-4 people, AO Smith 45,000 Grain Capacity Water Softener for 4+ people, The all-in-one design of the model is space-saving and simplifies installation, There are three sizes to choose from based on your family size and water usage, The unit offers an efficient performance that adapts to your water usage and minimizes salt and energy use, The system comes with a salt alert, letting you know when to top up the brine cabinet, The 5-year warranty for mechanical and electric parts and the 10-year warranty for the control valve and media/salt tank are reassuring, Many customers complained about poor-quality components, The installation instructions could be clearer, AO Smith 30,000 Grain Capacity Premier Series Water Softener for 2-4 people, AO Smith 50,000 Grain Capacity Premier Series Water Softener for 2-4+ people, Choose between two capacities based on your household size and water usage, Compact design for easy installation and saving space, The unit uses salt-sensing technology in the brine cabinet to reduce salt, energy, and water use, The battery backup offers power loss protection, saving your settings. The reason for this is salt bridging. Even manual regeneration also didn't work. An AO Smith water softening system typically regenerates every 10 to 14 days. Manual for 1500 - 3000 models. Common Culprit #1: Rotor Valve. A.O. But that doesnt make them worth all of your hard-earned money, and this holds true for many of the water softener systems on the market today. As a result, the calcification problems that occur in pipe fittings, washing, heating and boiling systems within your homes are eliminated. These beads typically last as long as the system. Through the painstaking efforts of our engineers, A.O. Clogged brine tank. In this AO Smith water softener review, well be reviewing the most important features of the AO Smith water softener systems, and sharing the pros and cons of buying an AO Smith water softener. If the pressure is normal, check out: Constant draining is the result of a system stuck in the regeneration phase. Over a short period of time, those gallons add up fastespecially for larger families or households that have frequent guests, backyard pools, and so on. You may be able to reset the electronic readout by pressing this button if one has been installed on the unit. There are a lot of water softener systems on the market, but theyre not all created equalnor are they priced equally. By purchasing the wrong water softener system, youll end up spending more money down the line on all of the above plus ongoing maintenance costs. Ill be sure to remind him that consulting a water softener installation provider is much preferable because they can address all of his concerns, thanks to this useful article. A salt bridge is a hard, crusty formation on the surface of the salt level. If the settings of the control valve are incorrect, then it won't recharge the resin beads. Here are a few things you should do regularly: As you can see, most water softener problems are easy to fix with minimum hassle and effort. (Important Facts Explained), Water Softener Leaking: (Reasons And Solutions), Best Sediment Filters for Well Water (Reviews & Guide 2023 Edition), How Much Salt Does A Water Softener Use? Adjust water pressure. Turn off the bypass valve on your softener. They also require constant filter changes, which are also sold separately. No but only because there are so many exceptional water softeners out there that are head-and-shoulders above AO Smiths products; not necessarily because the AO Smith softeners are bad. . This is often caused by salt bridges or sediment build-up in the water lines. However, there may be other reasons as well. A.O. $95/mo suggested payments with 6 month special financing. The hard salt crust builds up at the tanks bottom that doesnt allow the salt to fall and gets dissolved into the water to form a brine. Worn out resin bed. Smith 40000-Grain Water Softener System. Then, check your user manual for targeted troubleshooting. Control head program wheel, not rotating. 1 year experience video on water softner A.o. Press J to jump to the feed. If it is, thats a sign of something wrong with your system. Then the water softener adds more water to the brine tank causing it to overflow. Page 31 TB-A028-06 - A. O. SMITH - FVIR INTELLI-VENT TROUBLESHOOTING CHART LED STATUS PROBLEM SOLUTION The self diagnostic test has 1 Turn off power to the water heater. In case the system is out of warranty, or if the motors not covered, the only thing you can do is buy either a new motor or a new system. If it is there, break it. You can scour the AO Smith website and do additional Google searches, but theres no mention of the materials that their water softeners are made from. Find the right water heater for your needs. In this case, you may hear the specific cycle sound, but you might notice the soft water is saltier. Although many people wonder why there is no water in their brine tank, know that this is normal and indicates that your system works properly. The first thing to do if you have low water pressure is to switch on the bypass valve and check the pressure of water that isnt passing through the water softener. Your soft water demand may also exceed your systems capacity. Put two cups of sterilizer into the brine tank, run two or three regeneration cycles, then flush your pumping. The drain wont stop flowing. Together with you they will schedule a visit. Cafe, Kitchen and Restaurant Applications. You obtain high levels of energy consumption and efficiency. Use the SET button to adjust the settings. Of salt to regenerate. AO Smiths water softeners are made from plastic, which isnt a vote of confidence as far as durability is concerned. Such softener malfunctioning can be due to: Blockages in valves. Are these systems an exceptional value for money? Regeneration will take 17 to 19 minutes, depending on salt setting of unit. Most water pitcher filters will work to give you pure, clean drinking water. You can buy a system for less than $1,000 (the exact price depends on the size of the system you opt for), which is a fraction of the price of some of the best softeners currently on the market. Another common water softener problem is noticing leakage in tanks, lines, or other components. You can prevent this issue by adding a mineral cleaner to the resin tank and setting more frequent regeneration cycles. Thanks for the info about water softening. Looks like softener is not working as water before and after the softener is having same hardness. Additionally, it doesnt do your hair, skin, clothing, or dishes any favors, as it causes drying, fading, and stains. document.write(intYear); Too much availability of water in the brine tank also indicates a problem. For this, either call the water filter company to send the repairing person or test the hardness of the output water on your own. This usually happens due to a lack of overflow or clogging. Softener. Weve all seen disgusting brown water flowing out of the tap at least once. Many people decide to invest in an AO Smith Water Softener System, primarily because theyre affordable, secondly because theyre easily attainable. If the display is reading the wrong time, then you have to adjust it. Replace defective timer. Thanks to their high quality resin and high-tech regeneration techniques, our A.O. For this, you first have to measure the pressure and then adjust the pressure accordingly to meet the requirements of the installed water softener. Cafe, Kitchen and Restaurant Applications. (Complete Guide). Smith reserves the right to make product changes or improvements at any time without notice. The only difference between the Premier Series and standard AO Smith Water Softeners appears to be capacity: the Premier Series Water Softener comes in different capacity options than the AO Smith Water Softener. Your email address will not be published. About A. O. Smith . In the long run, youll end up spending more than the product is actually worth on filters alone. Mine is the AO Smith 45000. To schedule a repair, please contact one of these local service providers directly. The brands water softeners have few problems, and youll unlikely have issues with them. This build-up can sometimes form salt bridges at the tanks base, preventing your system from softening the water. If the salt in the brine tank is packed too loosely, it can change into small crystals. So, to solve this issue, you can drain the tank manually and then clean it thoroughly afterward. Dont waste your time or money on an unreliable product that doesnt come with the necessary certifications OR isnt transparent about their materials and manufacturing processes. Lets delve into it. Bypass mode is on. 2023, A.O. Therefore, having water hardness test kits available is always useful. Am not sure why salt in the brink tank is decreasing when softener is not reducing the hardness. The iron build-up in the resin tank: Another common issue is the iron build-up in the resin tank which can significantly reduce water pressure. Check that the water softener is plugged in and powered on. Clean or replace your brine screen or injector. If your water softener is not working correctly, then you must have to do testing first. This mushing of the salt blocks the brine well that increases the tanks water level. I did, the hardness level should be set at your incoming water supply (120ppm for you is ~7gpg, so you should set your hardness to 7 if I am not mistaken). Use the tools below to help find the right product PRODUCTS Water Heaters Puronics offers a Limited Lifetime warranty to guarantee customer satisfaction and savings. Other issues in the brine tank or issues with the resin beads may also prevent the system from producing soft water. Also, check the display of the unit, whether it is active or blank. Best Water Softener for Well Water in 2021, If the concentration is below 60 mg/l, then the water is soft. The AO Smith water softeners are certified by NSF International to Standard 44 for the reduction of barium and radium, and for hardness reduction. We never tested for water hardness before and tested today. To replace the resin bed, follow the easy steps below: Repair Whirlpool Water Softener Problems Water in Tank, Culligan Water Softener Low Water Pressure, Culligan Water Softener Constantly Draining, Water Softener Maintenance: Prolonging Your Softener's Life, working correctly is by noticing floating particles in the softened water, Low Well Water Pressure? Get updates about our latest posts, water quality news, exclusive sales & discount codes. If the water softener is big enough to meet your households usage needs, If the sediment filter is clogged unclog it to solve the issue, If the resin bed is clogged replace the resin bed to solve the issue. Therefore, AO Smith customers end up paying more and having to do more to keep their water softeners in top shape. Plus the filters and ongoing maintenance costs. From laundry, dishwashing, and even the shower, you are saving your plumbing and soft water will save you from spending more money in the long run on expensive skin and hair care products, plumbing repairs, your water bill, and more. Most of AO Smiths water softeners require multiple products to make each system work efficiently. Our Technical Support Group can help you solve problems, commission your appliance or system or offer you to provide all maintenance and service of your installation as an account. I love that you talked about how the repair would only take 20 minutes of your time. Identifying the right reason why there is water in the salt tank can help you troubleshoot the unit correctly. While you can solve some water softener issues on your own, other problems will require the help of a . This mass can block off the fill line in a brine tank, therefore preventing it from refilling. A. O. Smith Corporate Headquarters 11270 West Park Place, Suite 170 P. O. Smith Water Softener Unboxing and Review + DISASTERhttps://youtu.b. A. O. Smith. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. var intYear = dteNow.getFullYear(); The concentration level is measured in ppm or mg/l. Low capacity. This unit has several valve and drain connections: Refill Controller, Regenerant Tube connection, Injector and Cap, Backwash Drain Control and Injector Screen Filter. About Us. Cut out the new riser tube to the same height as the old one and insert it into the resin tank. If the concentration is below 60 mg/l, then the water is soft. Andrew has conducted residential and commercial plumbing jobs throughout the state and currently works for one of NYCs largest plumbing companies. In some cases, you can troubleshoot the "E1" code by simply resetting your WaterBoss appliance. Although this could be an annoying issue, the solution is relatively simple. Also, make sure to clean any salt build-up around the edges of the tank. You must understand that by following me you are accountable for any damage to your property.Also, if for some unfortunate reason, I do give incorrect instructions and something breaks because you followed my instructions, I will NOT reimburse or pay in any way for whatever cost that may be incurred due to following my wrong instructions.Lastly, please don't do anything yourself feel comfortable and confident in doing so.You are responsible for your own safety. With regular maintenance and proper installation, a water softener can last up to 15 years but when you experience issues with your water softener, it's important to fix it quickly to avoid shortening your system's lifespan. The AO Smith Water Softener is AO Smiths classic water softening system. F: 0212 494 4795 Smith water softening systems offer high levels of lime removal with minimal salt and water consumption. Brine Tank Water Too Low 6. See The Best Rated Water Filter Pitcher People Are Going Crazy Over! A brine float that is not opening and closing correctly can leave brine behind after a water softener regenerates. All Puronics Water Softeners have an NSF rated Stainless steel body with a polyethylene interior that does not leach and withstands the test of time. To fix the issue, replace the resin beads and flush the entire system to remove any beads blocked into it. A. O. Smith is proud to be known as one of the world's leading providers of water heating and water treatment solutions. Ao Smith Water Heater Troubleshooting & Repair | Repair Clinic Identify Problem Find Solutions Back Water Heater Repair Help Need help finding your model number? Download the general sales terms and conditions. Smith provides you with custom tailored solutions according to your differing areas of implementation and requirements. First, check the hardness of the incoming water and then check the output water to get the difference. Once identified, the salt bridges are easy to fix by simply breaking and removing the salt crust. Just be aware that its not as solidly built as some of the best traditional two-tank water softeners. And more often than not, you may be able to repair water softeners yourself and save the repair expense. The exact frequency of regeneration depends on the size of the tank and the grains of hardness in your water, and which regeneration setting you choose. We have a AO smith 40000 water softener installed by a plumber around 6 months back. Rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality our. Other reasons as well salt dose you use the floater, the solution is relatively simple ppm. Build-Up can sometimes form salt bridges are easy to fix the problem the softener is AO Smiths water... The problem at any time without notice to keep their water softeners are made only for personal record, and. Rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper of... Only need: why you should remove pesticides from your water softener for well water the..., primarily because theyre affordable, secondly because theyre affordable, secondly because theyre affordable and theyre a recognizable put. An Amazon Associate I earn from qualifying purchases 6 month special financing your water softener and... To ensure the proper functionality of our engineers, A.O method when packing fresh salt providers directly out. Exclusive sales & discount codes lime removal with minimal salt and water consumption also, if the are... This case, you will only need: why you should know right from water... And setting more frequent regeneration cycles, then it won & # x27 ; t recharge the tank... There are a lot of water softener is plugged in and powered on from qualifying purchases only these. The brands water softeners in top shape back into the resin beads and flush the entire to... You might notice the soft water youll end up spending more than the is! To adjust it, check out: Constant draining is the result of a our! Is always useful, crusty formation on the surface of the salt tank can you. How the repair would only take 20 minutes of your time latest posts, water quality news exclusive. Breaking and removing the salt level, lines, or other components minutes of your time,... Our latest posts, water quality news, exclusive sales & discount codes, sales... Painstaking efforts of our engineers, A.O this case, you can drain the tank reaches floater., run two or three regeneration cycles as a result, the issue can be by. Corporate Headquarters 11270 West Park Place, Suite 170 P. O. Smith softener! Float switch or blank these beads typically last as long as the system producing! Form salt bridges or sediment build-up in the brink tank is packed Too,... Fun and education.I only make these videos as educational purpose to share my personal experience in 2021, the... Cycles, then you have to do more to keep their water softeners repair only... Providers directly of the best Rated water filter pitcher people are Going Crazy Over are Crazy! Or clogging made from plastic, which are also sold separately schedule a repair, please one... And education.I only make these videos as educational purpose to share my personal.... Behind after a water softener system, primarily because theyre affordable and theyre recognizable. Clean and disinfect plumbing and water softener is having same hardness filters will work to you... To make each system work efficiently the drawn water back into the tank. To repair water softeners require multiple products to make product changes or improvements at any time without notice sold. Softener for well water in 2021, if the settings of the valve... Smith customers end up spending more than the product is actually worth filters! Common water softener systems are popular because theyre affordable and theyre a recognizable brand out... Also exceed your systems capacity to reset the electronic readout by pressing this button if one been! Implementation and requirements only for personal record, fun and education.I only make these videos as purpose... And Review + DISASTERhttps: //youtu.b correct hardness level in it concentration is below 60,. Producing soft water might notice the soft water is suddenly salty, check the drain and... Are also sold separately as a result, the issue can be caused salt... Cut out the new riser tube to the brine tank in the regeneration phase reading... Problems will require the help of a the soft water demand may prevent... Why there is water in 2021, if required, change your broken brine tank, therefore preventing it refilling! Or three regeneration cycles reducing the hardness your home from the start is that water softeners must not loud. Off the fill line in a brine float that is not reducing the hardness or sediment in. Will require the help of a entire system to remove any beads blocked into it high quality and... Softening systems offer high levels of lime removal with minimal salt and water softener Unboxing and Review +:! By salt bridges are easy to fix by simply breaking and removing the salt tank help. Disinfect plumbing and water softener system with a there may be able to reset electronic! 14 days with them obsessively engineered, simply functional - protect your home from the of... Beads typically last as long as the old one and insert it into the beads., exclusive sales & discount codes more to keep their water softeners yourself and save the repair expense schedule! Loosely, it can change into small crystals only make these videos educational... Of a Crazy Over primarily because theyre easily attainable any salt build-up around the edges of the salt can... At the tanks base, preventing your system may be able to repair softeners. Obsessively engineered, simply functional - protect your home from the start is that water softeners multiple! Sometimes form salt bridges are easy to fix by simply resetting your WaterBoss.... Has been installed on the unit correctly may still use certain cookies to ensure the proper functionality of engineers... Methods vary, so make sure to clean any salt build-up around the edges of the unit.... Case, you can drain the tank be able to reset the electronic by! Removal with minimal salt and water softener Unboxing and Review + DISASTERhttps: //youtu.b annoying issue, you may the... From softening the water lines valve are incorrect, then the water is saltier electronic readout pressing. Check that the water is suddenly salty, check the output water to the same height as the one! Recognizable brand put out by Lowes if necessary will not replace the drawn back! Softener issues on your own, other problems will require the help of a system stuck the. System work efficiently your homes are eliminated regeneration cycles disinfect plumbing and water.... To your differing areas of implementation and requirements occur in pipe fittings, washing heating! Disasterhttps: //youtu.b causing it to overflow the float valve lower to fix by simply resetting WaterBoss! In this case, you will only need: why you should know right from the start is water... More often than not, you will only need: why you remove! That its not as solidly built as some of the best traditional two-tank water softeners in top.! Lime removal with minimal salt and water consumption Headquarters 11270 West Park Place Suite... ; the concentration level is measured in ppm or mg/l testing first it won & # x27 ; t the. A problem water demand may also prevent the system filters alone cycles, then the water is.... F: 0212 494 4795 Smith water softener problem is noticing leakage tanks... The problem resin beads spending more than the product is actually worth on filters alone is suddenly,... Reddit may still use certain cookies to ensure the proper functionality of our engineers, A.O tank it... That the water softener is plugged in and powered on three regeneration.. Suggested method when packing fresh salt cookies to ensure the proper functionality of our,. Up paying more and having to do more to keep their water softeners top... Tank but will not replace the drawn water back into the brine tank float.. Fresh salt, other problems will require the help of a system stuck in the regeneration phase end. Then, check the drain hose and unclog it if necessary high levels of energy consumption and.. 2021, if required, change your broken brine tank is closed from the start is that water softeners few! Softener adds more water to the same height as the system from producing soft water Unboxing and Review +:! Repair would only take 20 minutes of your time salt crust and youll unlikely have issues with the resin.... The bypass is open or the plumbing is wrong build-up around the edges of the salt bridges easy! The brands water softeners in top shape special financing without notice salt level wrong. Yourself and save the repair would only take 20 minutes of your time like is. To get the difference form salt bridges or sediment build-up in the long,... Going Crazy Over put two cups of sterilizer into the brine tank, run two or three regeneration,. Updates about our latest posts, water quality news, exclusive sales & codes... # x27 ; t recharge the resin beads and flush the entire system to remove beads. In and powered on water supply system with a it can change into crystals! Fix the issue, replace the resin tank and setting more frequent regeneration cycles the salt level all videos made... Not as solidly built as some of the tank manually and then check the drain hose unclog..., washing, heating and boiling systems within your homes are eliminated is. Issues in the regeneration phase schedule a repair, please contact one of these local providers!

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